General Terms

At Screen Wiper Solutions Limited, we pride ourselves on providing not only the highest quality product, but an equally high level of service.

This page contains information on our customer services and policies. If you have any questions, please feel free to contact us.

Delivery Information

Orders are dispatched within 2-4 working days unless otherwise specified.

Rural Deliveries

Most rural deliveries require additional days to reach the address.

Quality & Service Guarantee

Your order should arrive in perfect condition. However, if you are not satisfied with your order, we will provide you a 100% money back guarantee with no questions asked.

Exchange / Returns Policy

Screen Wiper Solutions Limited is committed to providing the very best in customer satisfaction. Every care is taken with packaging and sending of items.

Experiencing problems with your order?

At Screen Wiper Solutions Limited, not only are our products of the very highest quality, so is our service. We will do everything in our power to put things right as quickly as possible if you are not satisfied. Please contact us as soon as possible so we may take action on your behalf.

Ordering

Payment Options

Ordering online at Screen Wiper Solutions Limited is quick, easy and uses the highest level of security. We accept Visa and Mastercard credit cards and direct online payment of invoice.

Postage and packaging

All our wipers are delivered by courier and are tracked to ensure you sill receive them.

Telephone Orders

If you would like to order by phone, or have a question or special request, please feel free to contact us.

International orders

We can send wipers to international addresses, but these attract an additional shipping cost. To have your wipers sent overseas, please contact us to arrange.

Order Confirmation

At Screen Wiper Solutions Limited, we have made online ordering as simple as it can be.

On receipt of your completed Order Form we will email you confirmation. This will include all the items you have ordered, your order number and all other legal requirements, including our tax number and full company details.

If you do not receive your Order Confirmation within 2 hours of your order, please contact us.

Pricing and Currency

All prices quoted on our website are in New Zealand dollars.

If you are placing an order from overseas, click here for a currency converter to see what your current exchange rate is.

Conversion of international currency to New Zealand dollars occurs at the processing bank at the bank rate of the day. The setting of this daily rate is not in the control of Screen Wiper Solutions Limited. Please refer any questions re currency conversion to your bank.

Goods & Services Tax

Goods and Services Tax (GST) is a 15% consumer sales tax levied by the New Zealand Inland Revenue Department.

All prices quoted on this website are inclusive of GST. The price you see is the price you pay.

Your Screen Wiper Solutions Limited tax invoice will fill all legal requirements, including our full company details and GST number.